All online Christmas orders will be required by 13th December. We recommend ordering as early as possible to avoid disappointment. Due to shortages of certain products we anticipate to sell out a lot earlier than the 13th December.
We try our best to ensure stock levels are accurate at any given time. However, the closer we get to Christmas stock will become unavailable and in the unfortunate instance the size or item you have purchased is unavailable we will contact you directly with alternative options.
Once your order has been placed we get to work straight away!
We can alter or change orders for Christmas meat products up to 30th November subject to our approval. Unfortunately, any requested changes after this date especially changing an items size or removing items from an order we will not be able to do. This is due to supplier restrictions and order deadlines.
We unfortunately do not accept any returns or refunds for any perishable items. More information can be found on our refunds policy.
Yes! When you place your Christmas order through our website you will be given an option to choose to either have your order posted or to collect at the farm shop.
This year collections from our Walsingham Farm Shop are:
- 23rd December, 9am - 5pm
- 24th December, 9am - 1pm
Please remember to bring your order confirmation email with you so we can quickly find the correct order! Please don't forget if you send someone on your behalf we may require your ID and order confirmation before handing over your order.
As with all our chilled and frozen deliveries we will pack your Christmas order sufficiently to endure 48hrs+ of delivery.
However, all our perishable goods deliveries are sent either by Royal Mail 24hr delivery or Parcelforce 24hr delivery.
Unfortunately, due to courier demands we would not be able to guarantee a delivery time on the day. We therefore encourage you to either be available all day to receive the items or leave clear and precise alternative delivery instructions when placing your order. You will be able to track your order using the couriers online tracking system. Should you have any concerns please do contact us directly.
This Christmas we aim to dispatch all orders on 22nd December to arrive 23rd December or 24th December.
For further information see our shipping policy.